1. Who we are
Adriana Sweeps (the “Operator”, “we”, “us”) is the data controller for the personal information processed through this Platform. As a licensed real-money gaming operator, we are legally required to collect certain information to verify your identity, age, and location, and to prevent fraud and money laundering.
2. Information we collect
- Account data: name, email, date of birth, country, and password (stored only as a secure hash).
- Verification (KYC) data: identity-document type and reference, and verification status.
- Financial data: deposits, withdrawals, wallet balances, and transaction history (amounts are stored in cents).
- Gameplay data: games launched, sessions, and responsible-gaming limits/exclusions.
- Technical data: IP address, device/browser information, and geolocation signals used for eligibility checks.
- Communications: messages you send to support.
3. How we use your information
- To create and operate your account and process deposits and withdrawals.
- To verify your age, identity, and location and to comply with KYC/AML and licensing obligations.
- To detect, prevent, and investigate fraud, abuse, and prohibited conduct.
- To provide responsible-gaming tools and to honor self-exclusions and limits.
- To provide support and to send service and (where permitted) marketing communications.
- To meet legal, regulatory, tax, and audit requirements.
4. Legal bases for processing
Where applicable law requires a legal basis (e.g. GDPR-style regimes), we rely on: performance of our contract with you, compliance with legal obligations (KYC/AML), our legitimate interests in operating a safe platform, and your consent for optional marketing and certain cookies.
5. How we share information
We share personal information only as needed with: identity-verification and payment-service providers; game providers (to launch play under a provider account); fraud/AML and regulatory bodies; professional advisers; and law enforcement where legally required. Sensitive secrets (such as provider credentials) are encrypted at rest. We do not sell your personal information.
6. Data retention
We retain account, transaction, and verification records for as long as your account is active and for the period required by gaming, AML, and tax laws after closure, then delete or anonymize them.
7. Your rights
Subject to applicable law and our regulatory obligations, you may request access to, correction of, or deletion of your personal information, object to certain processing, or withdraw marketing consent. Some data must be retained for legal/AML reasons even if you ask us to delete it. Contact us via the Support page to exercise your rights.
8. Security
We use industry-standard safeguards including encryption in transit and at rest for sensitive data, hashed passwords, access controls, rate limiting, and audit logging. No system is perfectly secure, so please protect your credentials and enable two-factor authentication.
9. Cookies
We use cookies and similar technologies as described in our Cookie Policy.
10. Children
The Platform is strictly for adults aged 18 and over. We do not knowingly collect information from anyone under that age and will delete such data if discovered.
11. Changes and contact
We may update this policy from time to time. Material changes will be notified through the Platform. Questions? Contact us via Support. [Operator: insert data-controller legal name, address, and Data Protection Officer / privacy contact reviewed by counsel.]